Caravan Storage, how it works.

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We will need. A spare set of keys to your hitch locks, wheel clamps & if applicable any tools necessary for unlocking and instructions for alarms etc, and door key so that we can switch off any alarms, close windows / roof lights 

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Collection & dropping off your caravan

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1. When you arrive put your caravan in the drop off area, un-hitch & put on any security devises, we will then put the caravan into the storage compound, usually the same day if dropped off before 4.30pm. Caravans can be dropped off 24hrs a day.

2. When you would like to collect your caravan for use here, or if you are taking it away, please try & give us 5 days notice, (we will try & move your caravan at shorter notice if possible), we will put the caravan in the drop off area ready for collection on the day of your arrival. You will need to bring your own set of keys to clamps, hitch locks etc. Caravans can be collected 24hrs a day. Caravans collected between 4.30pm and 9.30am may be put in the caravan collection area the day before.

3. If you would like to use the caravan here and would like us to tow it to the pitch for you and put on the clamps, wind the legs down etc. we charge our caravan moving fee, if you would then like us to tow it back to the store after your stay the caravan moving fee applies again to put it back, we are happy to do one way or both (or neither).

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Terms of storage

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By making this booking you agree to the following terms 

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1. There is no access to the caravan whilst it is in the storage area.

2. Please give us at least 5 days notice when you would like to remove your caravan from the store. (We will do short notice if we can).

3. The price covers up to 15 times in and out of the store per year (this means we pull the caravan out of storage and put it in the collecton area, if you would like us to tow it to the pitch for you, see pricing on point 3 above).

4. We are now able to move caravans out of storage all year round, except during adverse weather conditions ie. ice/snow. There will be no caravan movements on 25th/26th December.

5. If you would like to holiday here during the school holidays, you will need to book well in advance. Even though you are a storage customer, we cannot guarantee to have a pitch available for you.

6. The caravan & its contents are left entirely at your own risk; we accept no responsibility for damage, theft or loss of caravan or belongings. We strongly recommend that you do not leave valuable items including electrical items in your caravan whilst in the store.

7. Repairs or maintenance cannot be carried out whilst on the site or in the store with the exception of a service or caravan wash which can be done on a pitch during quiet times (pitch fees apply). 

8. The caravan must be kept clean and must be in full road legal condition including the electrics, brakes, hand brake, lights, jockey wheel, tyres, legs, hitch locks wheel clamps or any other security devices. 

9. Caravans must be UK specification, we do not accept fifth wheel or slide out caravans )

10. We store with the legs up with hand brakes on.

11. No caravan covers.

12. The Storage fee shall be paid in advance.

13. Fees must be paid up to date before caravans will be moved.

14. If storage fees come into arrears, after 28 days if no arrangement is made and the caravan remains on site and the Caravan Owner fails to remove it within 21 days of written request by the Site Owner, or if after using their reasonable endeavours the Site Owners are unable to locate the Caravan Owner, the Site Owner may act as agent of the Caravan Owner, sell the caravan and such property and shall account to the Caravan Owner for the surplus proceeds after payment of any sums due to the Site Owner and the expenses of removal and sale. If after using their reasonable endeavours the Site Owners are unable to locate the Caravan Owner, the Site Owners shall be entitled to retain the surplus proceeds of sale as their own unless the Caravan Owner shall claim the same within three years of the due date of the sale of the caravan and such property when such proceeds without interest shall be paid to the Caravan Owner.

15. The Site Owners shall be entitled to charge interest on any arrears of the fee and other charges at a rate equivalent to five percent per annum over the base rate.

16. Terms of Use of WiFi. By accessing the wireless network, you acknowledge that you're of legal age, you have read and understood and agree to be bound by this agreement. The wireless network service is provided by the property owners and is completely at their discretion. Your access to the network may be blocked, suspended, or terminated at any time for any reason. You agree not to use the wireless network for any purpose that is unlawful and take full responsibility of your acts. The wireless network is provided "as is" without warranties of any kind, either expressed or implied.

17. The storage booking is non transferrable.

18. The site uses cctv and is registered with the   Information Commissioner's Office

19.  The use of cctv/video equipment by customers is not permited on site this includes video doorbells

20. Caravans are stored with alarms off but trackers should be kept on 

We hope this clearly explains how we work, if you have any questions please give us a ring or email 

Info@porteshamdairyfarm.co.uk 01305 871297